Warranty
Phoenix Fence warrants all fence materials and installations, applied within normal fence conditions, to be free from defects in materials & workmanship and to be manufactured in strict compliance with respective Standards, Codes & Specifications (ASTM, British Standard, CLFMI, VFDRMA, CAN/CGSB, CAN/CSA, CFIA, AFA, etc).
Materials & labour (installation) warranty
Warranty periods by product type. Materials warranties are provided by Phoenix Fence or the manufacturer named in brackets; the labour (installation) warranty applies to fence professionally installed by Phoenix Fence.
| Product type | Materials | Labour | Document |
|---|---|---|---|
| Chain Link Fence, Gates & Panels (Galvanized) | 5 year | 1 year | 2025 Galvanized Chain Link Warranty |
| Chain Link Fence, Gates & Panels (Coloured) | 8 year | 1 year | 2025 Coloured Chain Link Warranty |
| Ornamental Fence (Ameristar) | Limited lifetime | 1 year | 2025 Ornamental Fence Warranty |
| Vinyl Fence & Rail (Homeland) | Limited lifetime | 1 year | 2025 Vinyl Fence Warranty, Homeland Vinyl Warranty |
| Karbon Premium Fence (Frontenac) | 20 year | 1 year | 2025 Karbon Fence Warranty |
| Privacy Slats (Pexco) | Maximum 25 year, Top Lock 25 year, Lite Link 7 year, Fence Weave & Hedge Link 5 year | 1 year, all styles | 2025 Privacy Slats Warranty |
| Privacy Slats (Frontenac) | Diamond Lock & Diamond Lock II 10 year | 1 year | 2025 Privacy Slats Warranty |
| Snow, Safety & Barrier Fence (Quest) | 1 year | 1 year | 2025 Warranty Summary |
| Farm Field and Game Fence | 1 year | 1 year | 2025 Barb Wire & Farm Fence Warranty |
| Electric Gate Operators & Access Controls (Chamberlain & other) | 1 year | 1 year | 2025 Warranty Summary |
Privacy slat, vinyl and ornamental warranties are pro-rated by the manufacturer. Refer to the matching document below for the full terms and conditions.
Warranty documents
The 2025 Phoenix Fence warranty summary and the individual product warranties.
Additional manufacturer warranties, including the Ameristar Montage warranty and the Homeland vinyl warranty, are on the Downloads page.